Update to Our Food Allergy Policy (Phased Implementation Beginning August 1, 2026)

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We provide allergen information for each product to help our customers make informed choices based on their individual needs. However, as a variety of ingredients are prepared and handled in the same kitchens and facilities, it is not possible to completely prevent cross-contact of allergens through shared cooking equipment, utensils, or tableware. Therefore, we cannot guarantee the complete absence of allergens in any product. To help ensure the safety of our customers, we provide allergen information in accordance with the following policy.
 

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Allergen Information

We provide allergen information for each product covering the nine mandatory allergen ingredients and the 20 recommended allergen ingredients designated under Japan's Food Labeling Standards. Please ask a member of our staff for allergen information.
We are also working to make allergen information available via the QR codes printed in each restaurant's menu book.
If a product contains an allergen relevant to you, we kindly ask that you refrain from purchasing or consuming that product based on your own judgment. Our allergen information is prepared based on ingredient information and food labeling provided by our suppliers and manufacturers.

We can provide information on the alcoholic beverages used in our drinks. However, ingredients used in spirits and liqueurs are excluded from our allergen information service, as manufacturers may not provide sufficient ingredient information.
 

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Individual Accommodations

We are unable to accommodate requests for ingredient removal, substitution, or other modifications due to food allergies.
In addition, we are unable to provide allergen information or respond to individual inquiries regarding ingredients other than the nine mandatory allergen ingredients and the 20 recommended allergen ingredients.
 

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Before Using Our Products and Services

Food allergy symptoms vary from person to person. Our products are prepared, manufactured, and served using shared kitchens, cooking equipment, facilities, tableware, tongs, and other utensils that are also used for products containing allergens. As a result, cross-contact through airborne particles or trace amounts of allergens may occur during preparation or manufacturing, and we cannot guarantee the complete absence of allergens.
To prioritize the safety of our customers, we reserve the right to decline to provide products if we determine that we cannot ensure a customer's safety or if a customer has a severe food allergy.
Before using our products or services, please review this policy and the applicable allergen information carefully. We ask that you make your final decision based on your own health condition and, where appropriate, the advice of your physician.